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Walk-in emergency practice - medical assistance without prior appointment
In case of medical emergencies or acute complaints, we are there for you – without prior appointment and during opening hours.
The order of treatment depends on the medical urgency. In the event of high utilization, the system can be forwarded to other emergency facilities. We ask for your understanding.
Specializations
✔ Acute Medicine
- Treatment for acute complaints
✔ Surgery
- Wound care and minor surgical procedures, as well as initial treatment of fractures
✔ X-ray
- Conventional and extended conventional X-rays
✔ Laboratory
- Acute laboratory and urine analyses directly on site
✔ Road Traffic Office
- Level 2 examinations
✔ Medical Botox
- Botox treatments for chronic conditions such as migraines, tension headaches, excessive sweating, and overactivity of the masticatory muscle
(partially covered by health insurance after cost approval request)
During or outside opening hours?
Life-threatening emergencies
In case of acute life-threatening danger, dial immediately – around the clock.
Adults and adolescents
from 16 years
Medical advice from the Biel Medical Emergency Service
Tel. 0900 900 024 (CHF 1.95 / min. from landline)
Biel Hospital Center Emergency Department
Tel. 032 324 24 24 (CHF 1.95 / min. from landline)
Dentists
Tel. 0900 90 39 03 (CHF 1.95/min. from landline)
Women
SZB Women's Clinic
Emergency Gynaecology
Emergency Obstetrics
Midwife on duty
Senior physician on duty
Children
Medical advice from the practice paediatricians of the Biel region (during the day), 8 AM to 8 PM
Tel. 0900 900 024 (CHF 1.95 / min. from landline)
Medgate Kids Line (24/7, app)
Medgate number for Wildermeth Children's Clinic
Tel. 058 387 77 71 (Have health insurance card ready)
Life-threatening emergencies
In case of acute life-threatening danger, dial immediately – around the clock.
Contact Us
Location:
MEDIN La Tour
Open on Saturdays starting October 1, 2026
Walk-in practice, Bahnhofplatz 2 a/b, 2nd floor, 2502 Biel/Bienne, Switzerland
Opening Hours
Mon – Sat: 8:00 AM – 4:30 PM
Availability by telephone:
Mon – Sat: 8:00 AM – 4:30 PM
Languages
We can advise you in the following languages:
German
French
English
Learn more about our medical services and team:
